Spyware Infected Software Computer Virusbursters

First I talk you through what this spyware is all about. Then you have two methods to remove the spyware.

(If you want to see the images better click on them)

What these programs do:

VirusBurster and VirusBursters are the same programs with slightly different names. VirusBurster and VirusBursters are anti-spyware programs that are known to issue fake warnings on your computer TO TRY and make you buy the full version of the software. An image of the VirusBursters program is below:

VirusBursters Program

If you are infected with this program you will receive warnings in your task bar stating that you are infected with spyware and to run its special anti-spyware tool. This tool turns out to be the VirusBursters or VirusBurster programs that were downloaded to your computer without your permission. These warnings are fake. The title for this fake security alert is Critical System Error! or Critical System Errors! and the text for these alerts can be either:

System detected virus activities. They may cause critical system failure. Please, use AntiSpyware software to clean and protect your system from parasite programs. Click this balloon to get all available software.

or

System detected virus activities. They may cause critical system failure. Please, use antimalware software to clean and protect your system from parasite programs. Click this balloon to get all available software.

Examples of these fake alerts are shown below:

VirusBursters Fake alert

VirusBurster Fake alert

Choose the removal method you would like to use:
(Instructions for both methods is below)

* Automated Removal (Easier, but requires a working Internet connection.)

* Manual Removal (Does not require a working Internet Connection and should be used if automated method does not work.)

Automated Removal Instructions for VirusBursters and VirusBurst:

1. Print out these instructions as we will need to close every window that is open later in the fix.

2. Download SmitfraudFix.exe from here and save it to your desktop:

http://www.bleepingcomputer.com/files/smitfraudfix.php

Make sure the icon of the software is on your desktop. The icon will look like the one below:

3. Next, please reboot your computer into Safe Mode by doing the following:

* Restart your computer

*. After hearing your computer beep once during startup, but before the Windows icon appears, press F8 multiple times.

*. Instead of Windows loading as normal, a menu should appear

*. Select the first option, to run Windows in Safe Mode.

*. When you are at the logon prompt, log in as the user your normally log in as.

4. When your computer has started in safe mode, and you see the desktop, close all open Windows.

5. Now, double-click on the SmitFraudfix icon that should be on your desktop.

6. When the tool first starts you will see a credits screen. Simply press any key on your keyboard to get to the next screen.

7. You will now see a menu as shown in the image below. Press the number 2 on your keyboard and the press the enter key to choose the option Clean (safe mode recommended).

8. The program will start cleaning your computer and go through a series of cleanup processes. When it is done, it will automatically start the Disk Cleanup program as shown by the image below.

This program will remove all Temp, Temporary Internet Files, and other files that may be leftover files from this infection. This process can take up to a few hours depending on your computer, so please be patient. When it is complete, it will close automatically and you will should continue with step 11.

9. When Disk Cleanup is finished, you will be presented with an option asking Do you want to clean the registry ? (yes/no). At this screen you should press the Y button on your keyboard and then press the enter key.

10. When this last routine is finished, you will be presented with a red screen stating Computer will reboot now. Close all applications. You should now press the spacebar on your computer. A counter will appear stating that the computer will reboot in 15 seconds. Do not cancel this countdown and allow your computer to reboot.

11. Once the computer has rebooted, you will be presented with a Notepad screen containing a log of all the files removed from your computer. Close the Notepad screen.

Your computer should now be free of the VirusBursters, Virus-Bursters and VirusBurster infection.

————————————————–

Manual Removal Instructions for VirusBursters and VirusBurst:

These steps may appear to be long. They are, though, quite easy to do and they seem long cause I added detail.

1. Print out these instructions as we will need to close every window that is open later in the fix.

2. Download FixVBS.reg to your desktop by right clicking on this link and selecting Save Link As or Save File as:

http://download.bleepingcomputer.com/reg/FixVBS.reg
(do not visit the link – not required)

Make sure that the file FixVBS.reg is on your desktop.

3. Download SmitfraudFix.exe from here and save it to your desktop:

http://www.bleepingcomputer.com/files/smitfraudfix.php

Make sure that the file SmitfraudFix.exe is on your desktop, but do not double-click on the icon as of yet. We will use it in later steps. The icon will look like the one below:

4. Go to your desktop and double click on the FixVBS.reg file that you downloaded earlier. When it asks if you would like to merge the information, press the Yes button and then the OK button.

5. Click on the Start button and then select the Run option.

6. In the Open: field type c:\windows\system32 and then press the OK button.

7. When the folder appears, if it says These files are hidden, click on the Show the contents of this folder option.

8. We now need to make it so you can see hidden files.

*. Click on the Tools menu and select Folder Options.
*. Click on the View tab.
*. Under the Hidden files and folders category select Show hidden files and folders.
*. Uncheck Hide protected operating system files.
*. Press Apply and then OK.
*. If you still can not see the file, then undo these changes and skip to step 11.

9. Scroll through the list of files in this folder and look for rrtcany.dll. Right-click on rrtcany.dll and select rename. Rename the file to rrtcany.dll.bad.

Look for the file veklo.dll and rename the file to veklo.dll.bad.

Look for the file okkmtv.dll and rename the file to okkmtv.dll.bad.

Look for the file impgsje.dll and rename the file to impgsje.dll.bad.

Look for the file sacskza.dll and rename the file to sacskza.dll.bad.

Look for the file cfltygd.dll and rename the file to cfltygd.dll.bad.

Look for the file jbtazy.dll and rename the file to jbtazy.dll.bad.

Look for the file fmrmhc.dll and rename the file to fmrmhc.dll.bad.

Look for the file dcvwaah.dll and rename the file to dcvwaah.dll.bad.

Look for the file oebxpba.dll and rename the file to oebxpba.dll.bad.

Look for the file xxfgmy.dll and rename the file to xxfgmy.dll.bad.

Look for the file tpedvf.dll and rename the file to tpedvf.dll.bad.

Look for the file dbqlrij.dll and rename the file to dbqlrij.dll.bad.

Look for the file vcehaeb.dll and rename the file to vcehaeb.dll.bad.

Look for the file xqpauzx.dll and rename the file to xqpauzx.dll.bad.

Look for the file mlraakb.dll and rename the file to mlraakb.dll.bad.

Look for the file qrzsyr.dll and rename the file to qrzsyr.dll.bad.

Note: Please rename any of the above files that you may find.

10. After you rename the file, you can close the System32 folder window.

11. Next, please reboot your computer into Safe Mode by doing the following:

*. Restart your computer

*. After hearing your computer beep once during startup, but before the Windows icon appears, press F8 multiple times.

*. Instead of Windows loading as normal, a menu should appear

*. Select the first option, to run Windows in Safe Mode.

*. When you are at the logon prompt, log in as the same user which you had done the previous steps.

12 When your computer has started in safe mode and you see the desktop, click on the Start Menu button.

13 Click on the Control Panel option.

14 Double-click on the Add or Remove Programs icon.

15 Find the entries for VirusBursters 6.2, Virus-Bursters 6.3 or VirusBurster 6.3 and double-click on it to uninstall them if found. Follow the prompts to uninstall the program, but do not allow it to reboot the computer if it asks.

16 When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.

17 Delete the following files and folders (If the folder does not exist – just skip and find the others):

Click Start, then Click Run and type in each one of these – (without typing the last part after the slash/)

So for example: C:\Windows\System32\rrtcany.dll
We type in only: C:\Windows\System32\ and then find the file rrtcany.dll and delete it.

Another example:
C:\Program Files\VirusBursters\
We leave the last part always so we type in C:\Program Files and delete the folder named VirusBursters\

Delete the following:

C:\Windows\System32\rrtcany.dll
C:\Windows\System32\veklo.dll
C:\Program Files\VirusBursters\
C:\Program Files\Virus-Bursters\
C:\Program Files\VirusBurster\
C:\Windows\System32\okkmtv.dll.bad
C:\Windows\System32\impgsje.dll.bad
C:\Windows\System32\sacskza.dll.bad
C:\Windows\System32\jbtazy.dll.bad
C:\Windows\System32\cfltygd.dll.bad
C:\Windows\System32\fmrmhc.dll.bad
C:\Windows\System32\dcvwaah.dll.bad
C:\Windows\System32\oebxpba.dll.bad
C:\Windows\System32\xxfgmy.dll.bad
C:\Windows\System32\tpedvf.dll.bad
C:\Windows\System32\dbqlrij.dll.bad
C:\Windows\System32\vcehaeb.dll.bad
C:\Windows\System32\xqpauzx.dll.bad
C:\Windows\System32\mlraakb.dll.bad
C:\Windows\System32\qrzsyr.dll.bad

18 Close all open Windows.

19 Now, double-click on the SmitFraudfix icon that should be on your desktop.

20. When the tool first starts you will see a credits screen. Simply press any key on your keyboard to get to the next screen.

21. You will now see a menu as shown in the image below. Press the number 2 on your keyboard and the press the enter key to choose the option Clean (safe mode recommended).

22. The program will start cleaning your computer and go through a series of cleanup processes. When it is done, it will automatically start the Disk Cleanup program as shown by the image below.

23. This program will remove all Temp, Temporary Internet Files, and other files that may be leftover files from this infection. This process can take up to a few hours depending on your computer, so please be patient. When it is compl
ete, it will close automatically and you will should continue with step 25.

24. When Disk Cleanup is finished, you will be presented with an option asking Do you want to clean the registry ? (yes/no). At this screen you should press the Y button on your keyboard and then press the enter key.

25. When this last routine is finished, you will be presented with a red screen stating Computer will reboot now. Close all applications. You should now press the spacebar on your computer. A counter will appear stating that the computer will reboot in 15 seconds. Do not cancel this countdown and allow your computer to reboot.

26. Once the computer has rebooted, you will be presented with a Notepad screen containing a log of all the files removed from your computer. Close the Notepad screen.

27. We next perform a scan with NoAdware to find any possible inactive remnants from this infection.

28. When the scan has been completed, let it remove what it finds. I do not recommend any free software.

Your computer should now be free of the VirusBursters, Virus-Bursters, and VirusBurster infection.

Spyware Infected Software Computer Virusbursters

This entry was posted on Sunday, December 17th, 2006 at 12:12 PM and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response and/or trackback from your own site.